Terms of Service
Last Updated: 11th Oct 2024
1. Introduction
Welcome to CheckStack! By using our service, you agree to these Terms of Service (ToS). CheckStack is a platform operated by PlayTheory Lab (business unit of Valiant Digital Technologies LLP) that allows users to search, discover, and find mentions of their keywords in news articles. These ToS apply to all visitors, users, and others who access or use the service.
2. Acceptance of Terms
By accessing or using our service, you confirm that you have read, understood, and agree to be bound by these ToS. If you do not agree with any part of these ToS, you may not use our service.
3. Changes to Terms
We reserve the right to modify or replace these ToS at any time. We will provide notice of such changes by updating the "Last Updated" date of these ToS.
4. User Accounts
To use our service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
5. Collection of Data
Compliance: You are responsible for ensuring that your use of the service complies with all relevant laws and regulations, including privacy and data protection laws. Usage: Information collected through our service should not be used for any illegal or unethical purposes.
6. Data Privacy and Security
We are committed to protecting the privacy and security of the data stored on our platform. However, you are responsible for the appropriate use and protection of that data once downloaded or accessed outside our platform.
7. Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of its original creators, CheckStack and its licensors.
8. Termination
We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the ToS.
9. Limitation of Liability
Our service is provided "as is" and "as available" without any warranties. We shall not be liable for any damages or loss resulting from your use of the service.
10. Governing Law
These ToS shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
11. Refund
1. This refund clause outlines the conditions under which CheckStack may issue refunds. Our policy is designed to be fair and transparent.
2. Refund Eligibility:
2.1 Initial Purchase: Customers are eligible to request a refund within 3 days of their initial purchase, provided they have not used any part of our service. As soon as you use any part of the service, including logging into your account, the refund will not be possible as it does cost us money.
2.2 Renewals: Refunds for subscription renewals are not available.
3. Process for Requesting a Refund:
3.1 Contact Us: To request a refund, customers must contact our support team at checkstack@playtheory.xyz with their transaction details.
3.2 Verification: Our team will verify the purchase and assess the eligibility for a refund.
3.3 Response Time: We aim to process refund requests within 7 business days of receipt.
4. Refund Method:
4.1 Refund Via Original Payment Method: Refunds will be issued through the original payment method used during the transaction
5. Subscription Cancellation:
5.1 Cancel Anytime: Subscriptions can be canceled at any time by accessing your account settings or contacting our support team.
5.2 Post-Cancellation Access: After cancellation, you will have access to your subscription until the end of the current billing cycle.
6. Non-Refundable Services: Certain services or features of CheckStack may be non-refundable. These will be clearly marked as "non-refundable" during the purchase process.
7. Modifications to the Refund Policy:
7.1 Updates: CheckStack reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
7.2 Notification: We will notify customers of significant changes to this policy through our website or via email.
8. Contact Information: For any questions or concerns regarding our refund policy, please contact us at checkstack@playtheory.xyz.
9. Agreement: By using CheckStack's services, you agree to this refund policy and our terms of service.
12. Contact Us
If you have any questions about these Terms of Service, please contact us at checkstack@playtheory.xyz. You may send physical mail to 207, Ackruti Star, Andheri East, Mumbai, Maharashtra, India - 400093.